vtr.interface
Level 1
(9 points)
Q: Updated to EL Capitan 10.11.6 broken my Ethernet!
Hello,
I just upgraded my 2 x NewMacPro 2013 to El Capitan10.11.6. But the Ethernet was not working after updated...It was same situation as “Incompatible Kernel Extension Configuration Data 3.28.1” Event " If the Ethernet connection on your Mac stopped working recently - Apple Support "....
It only happened in NMP, older Mac Pro 2011 upgrade to 10.11.6 is fine.
Who can help me to solve this problem??
Thank you,
Interface.
Mac Pro, OS X El Capitan (10.11.6)
lllaass
Level 10
(188,833 points)
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
See if you can connect to the internet when in Recovery. If yes that mean a software problem and repair/First Aid the startup disk/reinstall OSX as described further below
If it does not work boot to Internet Recovery
holding down Option-Command-R to start up from OS X Internet Recovery*.
If it does not work in Internet Recovery that points to a hardware problem
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
