Apple Music
Q: Problem syncing Apple Music Android play counts
Hi, I am currently having problems with syncing my play counts in Apple Music (verson 1.0) from my Samsung Galaxy Note 5 (running Android Marshmallow) to iTunes. I have been observing this problem for the past three weeks. So far, the results are inconsistent.
1.Play counts syncs whenever my Note 5 is am connected to the same WiFi network with my laptop.
2.When playing offline music with no mobile data connection, the play counts do not sync even when I turn on mobile data subsequently.
3.Play counts sometime syncs when mobile data is on, but sometimes not.
Does anybody have the same problem? In case, please advise if additional info to the probem might be helpful.
Posted on Aug 7, 2016 3:28 AM