Q: No account info in iTunes app on my phone
Just got a pending charge on my credit card for iTunes, I didnt buy anything.
I play candy crush, but I didnt buy anything today.
But I also cant see what I did buy and when, as in past purchases other than as listed below. When I go to my iTunes app, I see only following in "more"
tunes, genius, purchased, downloads
I am supposed to be able to look at my account, I thought? To see what I bought and when?
I want to be able to look at my account as to itunes purchases, but cant find that wording anywhere on my iphone 6splus.
iPhone 6s Plus, iOS 9.3.1, null
Posted on Aug 7, 2016 9:06 AM
To via your account's full purchase history you need to log into the account on a computer's iTunes e.g. Account > View My Account menu option on a computer's iTunes : See your purchase history in the iTunes Store on a Mac or PC - Apple Support . Or an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com . (The Purchased tabs on the iTunes Store, App Store, and iBooks apps just show you what is available for redownloading, it doesn't necessarily show everything.)
If nothing shows as a recent purchase then is any other account using that card e.g. do you have any other accounts or are you a family organiser in family sharing ? Or have you added/changed payment or address details on your account : About payment card authorization holds in the iTunes Store - Apple Support ?
Posted on Aug 7, 2016 9:55 AM