Uncle Rick Sully
Level 1 (8 points)
Desktops

Q: I have 3 Apple devices . Only iPad II has wrong Apple ID

I have 3 Apple Devices ; iMac, iPhone ,and iPad II mini.

version 9.3.3 (13G34)

model MD535LL/A

iPad  iCloud has wrong Apple ID. pop up asked for pass word to the wrong Apple ID

device can't connect to iCloud

iPad mini Wi-Fi + Cellular, iOS 9.3.3, Model MD535LL/A

Posted on Aug 7, 2016 12:27 PM

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Uncle Rick Sully

Q: I have 3 Apple devices . Only iPad II has wrong Apple ID

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  • by jdo_apple,

    jdo_apple jdo_apple Aug 8, 2016 10:35 AM in response to Uncle Rick Sully
    Community Specialists
    Aug 8, 2016 10:35 AM in response to Uncle Rick Sully

    Hello Uncle Rick Sully,


    Thanks for that info and choosing the Apple Support Communities. I know how important correcting your Apple ID on your iPad is to you! Based on what you stated, it seems you may be experiencing an issue with an old or incorrect Apple ID. Here is what I suggest to resolve this.


    1. Sign out of the incorrect Apple ID at Settings > iCloud. Restart your iPad as the shut down and start up process is important to keep the iOS software running properly:


    Restart your iPhone, iPad, or iPod touch


    2. Once your iPad is back on, then sign back into Settings > iCloud with the correct Apple ID. You also may want to check other services that use Apple ID and make sure those show the correct Apple ID as well, and this article helps with this process:


    What to do after you change your Apple ID email address or password


    Cheers!