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My mind is going, Dave...
Level 1 (8 points)
Apple TV

Q: purchased movies not on apple TV

I have several movies purchased from iTunes, but only one shows up on my apple tv; the others only show up on my mac. How can I make all purchases show up on my apple tv?

iMac (27-inch, Late 2013), OS X El Capitan (10.11.2)

Posted on Aug 7, 2016 2:21 PM

by My mind is going, Dave...,Solvedanswer
My mind is going, Dave... My mind is going, Dave...
Level 1 (8 points)
Apple TV
A:

It seems that these movies were mysteriously refunded shortly after they were purchased. The result is they still appear on my Mac, and I can download them to another device or pipe the playback to the apple TV, but can't download them from the cloud. Odd, but unless it becomes annoying I'm not going to change things. Possible unscrupulous mischief makers could take advantage of this loophole, though...

Posted on Aug 16, 2016 3:56 PM

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My mind is going, Dave...

Q: purchased movies not on apple TV

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  • by Boyd Porter,

    Boyd Porter Boyd Porter Aug 17, 2016 5:34 AM in response to My mind is going, Dave...
    Level 3 (963 points)
    Aug 17, 2016 5:34 AM in response to My mind is going, Dave...

    I don't think there is any unscrupulous mischief involved. The refund would go to the Apple id that purchased the movie(s). Were these movies purchased under your Apple id?

     

    Have a nice day.

  • by turingtest2,

    turingtest2 turingtest2 Aug 17, 2016 5:44 AM in response to Boyd Porter
    Level 10 (85,152 points)
    iTunes
    Aug 17, 2016 5:44 AM in response to Boyd Porter

    When you report an issue with downloaded content, e.g. wrong item delivered or accidental purchase, for example, Apple cannot reach into your computer and take whatever was delivered away. It is taken on trust that the report is genuine, but Apple keep a record of the number of requests made by each user. At some point users may receive a warning that subsequent purchases are full and final and that no refunds will be offered. This prevents abuse of the system.

     

    tt2

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