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Q: A few troubleshooting issues

I have a MacBook Pro (Retina, 13-inch, Early 2015) that's currently running OS X El Capitan, Version 10.11.4. I really like using it, but there are a few issues I've been dealing with recently that I'd like help troubleshooting.

1. Sometimes I watch Netflix while doing other things on the computer. Sometimes, the fan in my computer will speed up until I must close the computer and let it slow down. Is this normal when there is too much battery power being used, or can the issue be fixed?


2. I have a WD MyPassport Ultra 1.5 TB external hard drive that is set up with my laptop. Lately, I've mostly had "Finder" open with it to sort the files on it. The hard drive seems to be working fine, but when I close my computer or let it go to sleep with "Finder" open, the following error comes up when I wake the computer up (see image).

 

MacBook Pro with Retina display, OS X Yosemite (10.10.4), null

Posted on Aug 8, 2016 12:29 PM

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