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MR60 2ND

Q: I cannot get in to iTunes for my iPhone 5se

I cannot update in my iPhone 5se iTunes

Pls help me to solve it

Posted on Aug 7, 2016 11:41 PM

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Q: I cannot get in to iTunes for my iPhone 5se

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  • by sberman,

    sberman sberman Aug 8, 2016 8:36 AM in response to MR60 2ND
    Level 8 (38,718 points)
    Aug 8, 2016 8:36 AM in response to MR60 2ND

    The likely problem is your iTunes is not current, possibly because your operating system is not current.

     

    The current version of iTunes is 12.4.3.  You need this version, or one very close to it, to support your iPhone.

     

    iTunes 12.4.3 requires at least Windows 7 or OS X 10.8.5.