davidfrombrookdale
Level 1 (20 points)
Mac OS X

Q: corrupt ipod shuffle

I found my old ipod shuffle and thought I would connect it to iTunes on my Mac after a long time of not using it. Every time I do I get:

 

"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."

 

The problem is that the restore fails. The last time I had used the iPod it was OK. Why is iTunes having this problem?

Posted on Aug 8, 2016 8:12 AM

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davidfrombrookdale

Q: corrupt ipod shuffle

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  • Helpful answers

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Aug 8, 2016 8:18 AM in response to davidfrombrookdale
    Level 5 (6,824 points)
    Mac OS X
    Aug 8, 2016 8:18 AM in response to davidfrombrookdale

    it's not iTunes, it's the device. you will likely be unable to restore it until you can fix the issue on the iPod itself

    How to reset your iPod shuffle - Apple Support

  • by davidfrombrookdale,

    davidfrombrookdale davidfrombrookdale Aug 8, 2016 8:42 AM in response to JimmyCMPIT
    Level 1 (20 points)
    Mac OS X
    Aug 8, 2016 8:42 AM in response to JimmyCMPIT

    I tried resetting the ipod according to those directions. I'm still having same issue. The restore seems to succeed. It seems to fail after the restore when it is restarting. To system log:

    Aug  8 08:37:25 dk authexec[1493]: executing /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Resources/Up daterBackEnd

    Aug  8 08:37:25 dk UpdaterTool[1493]: Updater Tool starting 1060 64

    Aug  8 08:37:26 dk UpdaterTool[1493]: opening O_RDWR

    Aug  8 08:37:28 dk UpdaterTool[1493]: Backend quitting

    Aug  8 08:37:35 dk kernel[0]: USBMSC Identifier (non-unique): 000A270010D6BD6C 0x5ac 0x1301 0x100, 2

    Aug  8 08:37:37 dk kernel[0]: disk3: alignment error.

    Aug  8 08:37:38 dk diskarbitrationd[97]: unable to mount /dev/disk3 (status code 0x00000047).

    Aug  8 08:37:38 dk kernel[0]: disk3: alignment error.

    Aug  8 08:37:38 dk diskarbitrationd[97]: unable to mount /dev/disk3 (status code 0x00000047).

  • by GuyThatFlies,

    GuyThatFlies GuyThatFlies Aug 9, 2016 11:03 AM in response to davidfrombrookdale
    Level 1 (8 points)
    iPod
    Aug 9, 2016 11:03 AM in response to davidfrombrookdale

    Try a manual reset.

    Disconnect your iPod completely and turn the power switch to 'off' position then wait 5 seconds and then put the shuffle switch the option other to the one it was on before.

    This works for second generation, I don't know what the other generations do but I'm sure you'll be able to find them on the apple support pages.

    Hope this helps,

    Guy

    P.S. If you could shed any light on my issue, it'd be greatly appreciated, it's here: iPod Shuffle. Weird issue