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All replies
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Helpful answers
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Aug 8, 2016 10:41 AM in response to jctoonby Eric Root,Try going to iCloud.com to see if the items are there and which device they are from or the computer. That should show whether the devices or the computer isn't syncing. If the computer, try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing. If the device, go to Settings/iCloud and do the above. You can also try signing out of iCloud and then sign in again.
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Aug 8, 2016 10:42 AM in response to Eric Rootby Csound1,Also ensure that they are not in the 'On my Mac' account.
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Aug 16, 2016 10:15 AM in response to jctoonby jctoon,I've tried all of the things mentioned and still cannot get a sync to or from my MacPro. It seems that of all the devices, the desktop is the offender.
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Aug 16, 2016 12:40 PM in response to jctoonby Eric Root,Have you tried restarting the computer and the sync/resync?
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Aug 22, 2016 2:05 AM in response to Eric Rootby jctoon,Really? I realize you had to ask, but really? Yes, of course I have restarted my computer. I've shut down the computer, I've closed the app and relaunched numerous times. Have you researched this problem in your tech notes including reviewing my previous communications with tech support?
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Aug 22, 2016 6:06 AM in response to jctoonby Csound1,Really, you take offense when asked a simple question, Really
Have you tried fixing it yourself?
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Aug 22, 2016 7:18 AM in response to Csound1by jctoon,Ha. Sorry, I got my cases mixed. I have an open tech ticket with Adobe CC that's been dragging for weeks now, so you can imagine my reaction at this point to your question. Let's start over...
Yes, I have restarted my computer.
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Aug 22, 2016 7:37 AM in response to Eric Rootby jctoon,Eric Root, sorry, I got my cases mixed. I have an open tech ticket with Adobe CC that's been dragging for weeks now, so you can imagine my reaction at this point to your question. Let's start over...
Yes, I have restarted my computer.
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Aug 22, 2016 11:05 AM in response to jctoonby Eric Root,No apology required. You would be surprised how many time problems get solved by a restart that the poster hasn't done. One of those 'you have to ask questions'.
What OS are you using on the computer? If you did the Notes iCloud update on the device, has it been done on the computer?