Progress bar under my User Icon / Slow start Up

Question

Progress bar under my User Icon / Slow start Up

I recently upgraded to el capitan and since then I have been having a really slow start up as if my macbook pro was starting up in safe mode or network startup. I have a mid 2011 13" Mac book pro with an I7 8GB of Ram and 750 HDD. I went on here and checked all the forums for the most likely cause but I have yet to find a solution. I Did the SMC, PRAM,clearing HDD format and re-install the OS and have had no luck. I have also selected the main HD as the boot drive. When I start up in recovery mode and select disk utility there is a disk image file that appears, that contains the OS. What I am suspecting is that once the drive boots it uses that disk image. I have tried to eject it or deleting it and I have had no luck since disk utility in this update has changed. Any help would be greatly appreciated.

-Daniel

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Aug 8, 2016 11:48 AM

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Answer 1

JimmyCMPIT

Level 7

29,306 points

Aug 8, 2016 12:46 PM in response to danielg.berrios

shut down

disconnect all external devices

reboot into safe mode

Try safe mode if your Mac doesn't finish starting up - Apple Support

shut down again

reconnect devices

reboot.

if the problem persists you may post an etrecheck report here for further analysis

www.etrecheck.com

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Answer 2

Aug 15, 2016 7:16 PM in response to JimmyCMPIT

EtreCheck version: 3.0.1 (304)

Report generated 2016-08-15 22:12:34

Download EtreCheck from https://etrecheck.com

Runtime 8:38

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

Progress bar under my user after I log in

Hardware Information:ⓘ

MacBook Pro (13-inch, Late 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.8 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 206

Video Information:ⓘ

Intel HD Graphics 3000

Color LCD 1280 x 800

System Software:ⓘ

OS X El Capitan 10.11.6 (15G31) - Time since boot: about 3 days

Disk Information:ⓘ

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (722.32 GB free)

Encrypted AES-XTS Unlocked Converting

Core Storage: disk0s2 749.30 GB Online

HL-DT-ST DVDRW GS31N ()

USB Information:ⓘ

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Library/Application Support/Citrix Receiver

[not loaded] com.citrix.kext.gusb (12.2.0 - SDK 10.9 - 2016-08-08) [Support]

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 152 Apple tasks

[running] 78 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 47 Apple tasks

[loaded] 150 Apple tasks

[running] 93 Apple tasks

Launch Agents:ⓘ

[loaded] com.citrix.AuthManager_Mac.plist (2016-07-20)

[running] com.citrix.ReceiverHelper.plist (2016-07-20)

[running] com.citrix.ServiceRecords.plist (2016-07-20)

Launch Daemons:ⓘ

[loaded] com.adobe.fpsaud.plist (2016-06-28)

[loaded] com.citrix.ctxusbd.plist (2016-07-20)

[loaded] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]

Internet Plug-ins:ⓘ

CitrixICAClientPlugIn: 12.2.0 - SDK 10.10 (2016-08-08) [Support]

QuickTime Plugin: 7.7.3 (2016-07-08)

Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-08) [Support]

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-08) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-08)

3rd Party Preference Panes:ⓘ

Flash Player (2016-06-28) [Support]

Time Machine:ⓘ

Time Machine not configured!

Top Processes by CPU:ⓘ

23% Microsoft Outlook

9% kernel_task

5% SystemUIServer

5% WindowServer

3% Safari

Top Processes by Memory:ⓘ

725 MB kernel_task

451 MB softwareupdated

352 MB com.apple.WebKit.WebContent(3)

311 MB Microsoft Outlook

270 MB firefox

Virtual Memory Information:ⓘ

2.63 GB Free RAM

5.37 GB Used RAM (2.05 GB Cached)

0 B Swap Used

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Answer 3

leroydouglas

Level 10

200,136 points

Aug 15, 2016 7:51 PM in response to danielg.berrios

Do you have external Boot clone Backup you can boot from, to bypass the internal HDD.

I would highly recommend it,

along with a Time Machine backup.

ref: How to create a boot clone

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Answer 4

Aug 15, 2016 7:54 PM in response to leroydouglas

I don't have one but I just formatted the HDD and there is close no nothing on my mac now, (fresh start). Thought it would solve the problem but it didn't. I have a clone of my wife's mac, let me try that.

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Answer 5

steve626

Level 6

14,421 points

Aug 15, 2016 11:40 PM in response to danielg.berrios

Strangely,

"Encrypted AES-XTS Unlocked Converting"

for your hard drive seems to indicate that it is still converting your encrypted disk.

Have you checked the disk by booting with command-R and selecting Disk Utility? I would encourage you to make a complete backup of everything in case there is something wrong with your disk.

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Answer 6

cdhw

Level 4

3,594 points

Aug 16, 2016 2:09 AM in response to danielg.berrios

It always takes a few hours for things to settle down after installing a new OS version. You appear to be encrypting the hard drive, which can easily take half a day. Messing around restarting in safe mode, etc. simply interferes with and slows down these processes. Leave the machine open, connected to a solid internet connection and plugged into the mains for a day or so.

The disk image you are trying to delete is your recovery partition; it needs to be left alone.

C.

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Answer 7

leroydouglas

Level 10

200,136 points

Aug 16, 2016 8:56 AM in response to danielg.berrios

"Encrypted AES-XTS Unlocked Converting"

Yes this is FileVault2 encryption.

FileVault—View progress when encrypting a drive

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Answer 8

Aug 16, 2016 8:16 PM in response to steve626

I have, but I am only able to run a first aid of it and can not see the permissions to check for any unusual item. It comes up like its fine, so I'm kind of drawing a blank. I do see a disk image when I open the disk utility at startup but I can't erase it.

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