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chasenb0621

Q: Iphone 6 plus help!!

Hi! I previously bought a 64 GB iPhone 6 plus from Ebay and did not know that the iphone was iCloud locked. I have an Apple ID but it does not work. I do not know who the previous owner was of the iPhone. What are my options?

iPhone 6 Plus, iOS 9.3, Bought from Ebay

Posted on Aug 8, 2016 11:44 PM

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Q: Iphone 6 plus help!!

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  • by Ptaxey,Apple recommended

    Ptaxey Ptaxey Aug 9, 2016 12:46 AM in response to chasenb0621
    Level 3 (779 points)
    Mac OS X
    Aug 9, 2016 12:46 AM in response to chasenb0621

    Unfortunately, only the previous owner can unlock the iPhone is it is locked. Even Apple cannot unlock it. If the previous owner does not remove it from the list of his devices, you will not be able to use your iPhone. The best option is to get your money back if possible and return this iPhone.