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Aug 9, 2016 2:23 PM in response to Truckingguyby Johann.B,Hi Truckingguy,
Based on your post, it looks like you're unable to restore your iPod nano using iTunes for Windows. Do you receive an error code or error message when you attempt the restore on your Windows PC? If you do see an error, take a look at this website for some additional steps to try:
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support
If the problem persists after trying the above steps, I'd recommend trying the restore on another computer as a next step. It is also a good idea to try using a different 30-pin to USB cable if possible.
If you're still unable to restore on another PC or Mac with a known-good 30-pin to USB cable, this would indicate that the iPod needs service. You can use the following website to locate an Apple Store or Apple Authorized Service Provider near you:
Find Service Locations - Apple Support
If you'd like to speak with an Advisor about your various service options, you can reach out to Apple Support here:
Cheers!
