Q: Unable to print via Epson WF-6590

One of my users is unable to continually print to our Epson WF-6590 printer. The device is hard wired into our network, the firmware is up to date and everyone in the office can print to this, apart from a single user. She can print once or twice before either a communication error or filter failed message appears. It's a very intermittent issue and more often than not, this occurs when a whole host of jobs are submitting one after another.

I've tried tons of troubleshooting steps. So far these include:

* resetting the printing system

* re-adding the printer via the latest Epson PS driver

* adding the device by IP address and Bonjour

* verified and repaired disk permissions

* up to date with the latest OS (10.11.6)

Any help would be greatly appreciated.

Rob