anthearobyn

Q: "Photos" in El Capitan won't let me purchase my book due to "empty frames"

I have recently made the switch over to the new Photos app, and am trying to purchase a book that I've laid out. I keep getting the error that it can't be completed due to "empty frames on one or more pages"..

 

I've been scouring the internet for answers – I've tried checking the backgrounds, and made sure they were all set to white (I don't even see the option to put a photo in the background). I don't know what to check next, I swear there are no empty frames! haha

MacBook Pro (Retina, 15-inch, Late 2013), OS X El Capitan (10.11.6)

Posted on Aug 9, 2016 7:17 AM

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Q: "Photos" in El Capitan won't let me purchase my book due to "empty frames"

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  • by Old Toad,Solvedanswer

    Old Toad Old Toad Aug 9, 2016 8:35 AM in response to anthearobyn
    Level 10 (140,898 points)
    Photos for Mac
    Aug 9, 2016 8:35 AM in response to anthearobyn

    Every page layout has an option to have a photo as the page background instead of a color.  You must have a full page photo with that option selected or a multi photo page selected that fills the entire page.

     

    Look for pages with either of these as the layout background:

     

    Pbookhiddenpic.jpg  or this Pbookhiddenpic2.jpg

     

    OTsig.png

  • by LarryHN,

    LarryHN LarryHN Aug 9, 2016 9:34 AM in response to anthearobyn
    Level 10 (84,125 points)
    Photos for Mac
    Aug 9, 2016 9:34 AM in response to anthearobyn

    There is no "white" page background - that is a full page photo background so what you have done is set every page to require a photo for the background and you have not added the photo - you must either add a photo to each page (you could use a photos of a white screen to give you a white background) or add a photo to the background of each page - until you do you can not purchase

     

    LN

  • by anthearobyn,

    anthearobyn anthearobyn Aug 9, 2016 9:44 AM in response to Old Toad
    Level 1 (8 points)
    Photos for Mac
    Aug 9, 2016 9:44 AM in response to Old Toad

    OT!

     

    Looking for that little background icon helped me solve it!! Most pages didn't even have that option, except ONE. So I clicked it, then selected "white" again and it went away.

     

    Off I go to purchase my book – you're awesome, thank you!