pistor

Q: No sound on Plantronics headphones

Hello. I'm running Windows 10 on a Dell XPS laptop. I have a set of Plantronics Savi headphones that work great on everything, except iTunes. I can use skype, listen to pandora, etc., but iTunes just does not play. When I click on play I hear a little static for a second or so, then nothing. If I choose the laptop speakers, that works just fine. It's just the headphones that won't play iTunes music at all. Any pointers? All drivers are the latest available, of course.

Dell XPS 410, Windows Vista

Posted on Aug 9, 2016 8:39 AM