HT203516: Get help creating an iCloud backup

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thehousedaddy

Level 1 (4 points)

iCloud

Q: i cloud backup from old dead phone to new old phone

i see the backup on computer when on i cloud but not on phone

my backup is on computer from iphone but not visable on phone. can i access from icloud

iPhone 5, iOS 6.1.4

Posted on Aug 9, 2016 1:03 PM

I have this question too

Q: i cloud backup from old dead phone to new old phone

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by think.different,

think.different Aug 9, 2016 1:17 PM in response to thehousedaddy
Level 3 (695 points)

iPhone

Aug 9, 2016 1:17 PM in response to thehousedaddy

try here:
iCloud: Restore or set up your iOS device from iCloud
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by ChrisJ4203,

ChrisJ4203 Aug 9, 2016 1:19 PM in response to thehousedaddy
Level 9 (56,834 points)

iPhone

Aug 9, 2016 1:19 PM in response to thehousedaddy

If the backup is on your computer it is an iTunes backup. If you cannot see a backup on the phone, then you do not have an iCloud backup. You cannot access an iTunes backup from the computer.

Also, if the backup in iCloud is a newer iOS than the iOS present on the phone, you would need to update the phone before you can restore to that backup.
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