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Helpful answers
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Aug 9, 2016 2:39 PM in response to rmspillaiby ChrisJ4203,See this instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Aug 9, 2016 2:40 PM in response to rmspillaiby rmspillai,and restore but cannot restore because error 29,what can I do
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Aug 9, 2016 2:42 PM in response to rmspillaiby ChrisJ4203,You can check this support document for troubleshooting steps for error messages. Get help with iOS update and restore errors - Apple Support
However, error 29 generally indicates a hardware error. You would need to see Apple Support.