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Aug 10, 2016 1:16 PM in response to Bikeman2000by Corrie84,Hi there, Bikeman2000.
I know I want to get what I've paid for. I see you're unable to download a movie onto your iPad Air on iOS 9.3.3 and also that you've already been charged for it. I'll be glad to help you enjoy that movie.
If an iTunes Store purchase unexpectedly stops downloading -- Here's all of the news that's fit to print regarding iTunes downloads that won't complete. I know you've restarted the download on your iPad so you might want to focus on the steps below the iOS section. Download the movie on your Mac or PC that has iTunes installed and sync it to your iPad.
Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store -- You can alternatively use this article to report a problem with that movie.Have a great day and thanks for using Apple Support Communities!
