likestarlings
Level 1 (8 points)
Wireless

Q: Time Capsule: Firmware Update

Tried to update the Firmware for my Time Capsule to 7.7.7 but received a "Check you Network Settings" error.

 

What revisions would I need to make to my Network Setting to complete the Firmware Update (current is 7.7.3)

 

(Airport Utility is 6.3.5, and OS is Yosemite 10.10.5).

Posted on Aug 10, 2016 7:06 AM

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likestarlings

Q: Time Capsule: Firmware Update

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Aug 10, 2016 7:18 AM in response to likestarlings
    Level 10 (105,458 points)
    Wireless
    Aug 10, 2016 7:18 AM in response to likestarlings

    If you are trying to update with a wireless connection between the Mac and the Time Capsule, this has created a number of update issues.

     

    Are you trying to use a wireless connection between the Mac and the Time Capsule for the update?

     

    If yes, you might want to consider using a wired connection for any operating system updates or firmware updates. Be sure to turn off the WiFi on your Mac if you decide to try this method.

     

    Would also be a good idea to perform a complete power cycle on your network before you attempt any updates. If you decide to try that.....

     

    Power off every device on the entire network.....modem, computers, routers, accessories, etc.....in any order that you want

    Wait a minute

    Power up the modem first and let it run for 2-3 minutes by itself

    Power up the next device connected to the modem and let it run a full minute

    Keep powering up devices one at a time about a minute apart until the network is back up

    Try the update again

  • by likestarlings,

    likestarlings likestarlings Aug 10, 2016 7:22 AM in response to Bob Timmons
    Level 1 (8 points)
    Wireless
    Aug 10, 2016 7:22 AM in response to Bob Timmons

    Thanx for the lightspeed reply, Bob!

     

    I was using a wireless connection with my MacBook Pro (Retina 15-in).

     

    I'll try the power cycle as you suggest / and then try again.

     

    Hope this finds you well.

     

    All the best chariots,

     

    Jeff.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Aug 10, 2016 8:59 AM in response to likestarlings
    Level 10 (105,458 points)
    Wireless
    Aug 10, 2016 8:59 AM in response to likestarlings

    Please connect your Mac using a wired connection. If your Mac does not have an Ethernet port, a great investment would be a Thunderbolt to Ethernet adapter.  It will pay for itself many times over in terms of reliability for updates or any important transfer of data.

     

    http://www.apple.com/shop/product/MD463LL/A/thunderbolt-to-gigabit-ethernet-adap ter