m0sdef927
Level 1 (4 points)
iTunes

Q: Unable To Connect To iTunes Store Error

I changed my Apple ID password earlier today and clicked on "Sign Out Devices".  Now when I try to Sign In with my new Apple ID password, I'm getting "Cannot Connect to iTunes Store" on both my iPhone 6 and iPad Mini.  Any suggestions?

Posted on Aug 10, 2016 9:05 AM

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m0sdef927

Q: Unable To Connect To iTunes Store Error

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  • by tim_135,

    tim_135 tim_135 Aug 11, 2016 12:47 PM in response to m0sdef927
    Community Specialists
    Aug 11, 2016 12:47 PM in response to m0sdef927

    Happy day to you, m0sdef927! 

     

    Welcome to the Apple Support Communities! Having full access to the iTunes Store and other Apple ID services is a must. After all, what good is an Apple ID if we're unable to sign in? Not to worry. I'm going to provide two items here that will have you back up and running in no time. First, sign into Apple ID and confirm that your new Apple ID password was successfully reset. If you're able to sign in, simply follow this guide and you'll be ready to rock: 

     

    If you can’t connect to the iTunes Store

     

    Have a phenomenal day!