iOS 9.3.3 why is credit card required for free apps

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Level 1

4 points

iOS 9.3.3 why is credit card required for free apps

I just got an iPad Pro. iOS 9.3.3. I have the following problem:

1) Every time that I want to download an app, a free one or one that is free but with in-app purchase, I have to give my password. Then, a box pops up asking me to select between "always requiring a password" or "requiring one after 15 minutes". I went to "Settings" > iTunes and App Store > password settings. There is an option there of disabling passwords for free downloads but that option is permanentlay turned on. I am not able to deselect it and I want to.

2) Every time I try and download a free app or one that is free with in-app purchases, it requires me to enter my credit card info which I will not do.

So I basically have this super expensive iPad but it is useless if I can't download apps. Please do help. Not a tech person or Apple person, so excuse the archaic writing.

iPad Pro, iOS 9.3.3

Posted on Aug 10, 2016 10:35 AM

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Answer 1

JimmyCMPIT

Level 7

29,306 points

Aug 10, 2016 10:46 AM in response to Ashibashi

the free downloads "require password" is working for me in iOS 9.3.4, you will need to sign in to change the setting and the one above it to "require after 15 minutes"

If that is not working restart your device.

you can set up an ID that is not associated with a credit card

Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

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Answer 2

King_Penguin

Level 10

334,336 points

Aug 10, 2016 10:43 AM in response to Ashibashi

For 1, do you have anything selected for 'always' / '15 minutes' ?

Whether you will be asked for payment details the first time that you try to download something will depend upon how you created the account i.e. whether you used these instructions : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support

You can see if this post by mountgoatgirl lets you review the account without entering payment details : Re: What do I do if I do not have a credit card

If not you will either have to enter valid payment details (you should be able to remove the card after entering it), or create a new account using the above instructions

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Answer 3

Aug 10, 2016 2:48 PM in response to Ashibashi

Hello Ashibashi,

1) Do you have a Profile installed? Check Settings > General > Profiles. If so, you profile may be preventing you from changing the require password setting.

2) You can't buy stuff without money, and in the Apple world, that means a credit or debit card. It's unfortunate that free apps are treated the same, but they are. And the way in-app purchases work, they're basically automatic, so you need the payment mechanism when you download the free app.

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