Q: updating 9.3.4 and simcard problems
hi
I have changed my sim card cus i was travelling. i took my sim card out instead of saying "no sim" it says searching.even when i take it out or put it in nothing changed.I restarted the phone didnt work and the i reseted it and i got stuck on the activating phone part then i decided to update the phone from my pc and it messed up i keep getting error -1 and it stops working at "restoring iphone frimware" so i have no idea to solve this issue i also restarted everything updated itunes and also use different wires to update it.
iPhone 5s, iOS 9.3.3
Posted on Aug 10, 2016 12:29 PM
This support document addresses update and restore errors. Get help with iOS update and restore errors - Apple Support
Check for hardware issues
If you see error 53, learn what to do. If you see one of the errors below, you might have a hardware issue:
- 1, 3, 10, 11, 12, 13, 14, 16
- 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
- 1002, 1004, 1011, 1012, 1014, 1667 1669
Here's what to check:
- Make sure that you have the latest version of iTunes.
- Check for issues with third-party security software.
- Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iPhone, iPad, or iPod.
- If you still see the error message, you can check for outdated or modified software or contact Apple Support.
Check the troubleshooting steps for that error, but watch, as a -1 error is generally a hardware fault.
Posted on Aug 10, 2016 12:35 PM