Can I set up another iTunes account if forget my security questions answers

I forgot my security questions and answers. When I first setup my account.

When I try to buy anything on iTunes now on my iPhone 4s .Something pops up on the screen.

Saying I need put in security answers. I don't remember my rescue Email. I can setup another I tunes account.

Posted on Aug 10, 2016 12:16 PM

Reply
3 replies

Aug 10, 2016 12:21 PM in response to Carolyn Samit

If you use another Apple ID for iTunes all your content from the original Apple ID will be removed.

It won't be "removed" but it cannot be transferred to the new account. It will also be a big nuisance trying to manage items distributed between two different accounts. Resolve the issues with the security questions.


About your Apple ID email addresses - https://support.apple.com/HT201356 - "If you ever forget your security questions, you can use your rescue email address to reset them. If you don't have a rescue email address, you'll need to contact Apple Support for help. We’ll also send any account security-related notifications to your rescue email address. "


Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/thread/5798365?answerId=24543247022#24543247022 and https://discussions.apple.com/thread/5838743?answerId=24671039022#24671039022 and related post, Feb. 2016 - https://discussions.apple.com/thread/7375427?answerId=29465949022#29465949022


If none of the above work, contact iTunes Support at http://www.apple.com/emea/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Aug 10, 2016 12:23 PM in response to Carolyn Samit

This statement "If you use another Apple ID for iTunes all your content from the original Apple ID will be removed.

Is not really true. iTunes purchases do not get removed. However, iTunes purchases are locked to the account that purchased them. To update apps, redownload iTunes purchases and do other things you have to sign into the account that purchased them

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I set up another iTunes account if forget my security questions answers

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.