Cannot get my remote to pair with Apple TV.

I Am setting up my Apple TV. All connection made, but i am unable to pair the mote to the Apple TV.

Apple TV, iOS 9.3.4

Posted on Aug 10, 2016 1:46 PM

Reply
2 replies

Aug 10, 2016 3:01 PM in response to M1nh1tt1n6

  1. Have you tried charging the remote.
  2. Have you tried pressing the menu and up button for a few seconds while holding it an inch or two away from the Apple TV, if successful you should see an onscreen message saying the remote has been paired.
  3. If you have an older remote from an earlier model Apple TV or MacBook, you may be able to use it to restore the Apple TV which in many cases has been enough to re-enable the Siri remote. You will need to complete set up to undertake a restore.
  4. If you have a USB-C cable you can try restoring it by connecting it to iTunes on a computer.
  5. If you have tried all these steps, don't have an earlier remote or a USB-C cable or using them is too inconvenient, return it to the store from which you purchased it for a replacement or to have them pair it for you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot get my remote to pair with Apple TV.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.