downloaded update on i-phone 4s

Downloaded update this morning and now my phone goes straight to voice mail without ringing. A job foe a "Genius"?

Posted on Aug 10, 2016 4:07 PM

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1 reply

Aug 11, 2016 12:03 PM in response to campijim

Hello campijim,
Thank you for using Apple Support Communities. It's my understand you're currently unable to receive calls. I know receiving calls is one of the most important abilities on any phone. I am happy to help. Please try the following steps:

  1. Turn airplane mode on and off. Tap Settings > Enable Airplane Mode, wait five seconds, then turn airplane mode off.
  2. Check your Do Not Disturb settings. Tap Settings > Do Not Disturb.
  3. Check for any blocked phone numbers. Tap Settings > Phone > Blocked.
  4. See if Call Forwarding is turned on. Tap Settings > Phone > Call Forwarding.

If you can't make or receive calls on your iPhone
If the issue persists follow the remaining steps from the link provided above.
Have an amazing day!

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downloaded update on i-phone 4s

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