lxiii
Level 1
(4 points)
Q: No news app on my iPhone?
Actually, I have try changing the region to US, or back to Australia and reboot for many times. But the news app still doesn't appear. However, on my iPad air, the app is just works fine.
So, how can I install or find the news app on my phone? Thanks a lot.
iPhone 6 Plus, iOS 9.3.4
AppleJen77
Community Specialists
Hello there, lxiii!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue getting the News app on your iPhone. I know how important it is to be sure this app is working properly. It sounds like you also tried some great steps so far with restarting the phone and changing the region. You can start by double checking to be sure the app is not found when you search for it. Check out this article for how to Use Search on your iPhone, iPad, or iPod touch.
If that doesn't work, it would be a good idea to be sure there is not a software issue as the root cause of this for you. Check out these articles for steps:
- Check out this article for the steps for How to backup your iPhone, iPad, and iPod touch.
- Use this article for the steps to Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings.
- Once that is done, set the phone up as new and test the phone to see if the issue is still going on. Then, follow this article to Restore your iPhone, iPad, or iPod touch from a backup
Cheers!
