h3nry0
Level 1 (4 points)
Mac OS X

Q: How to unsync Mac Mail and Gmail so messages are only "read" on each device?

Hello,

 

I am using Mac Mail, and Gmail with my own domain via Google Apps.

 

My account managers have personal emails (ie Tom.Smith@mydomain.com & Betty.Smith@mydomain.com) and they also have an email which they both use (accountmanager@mydomain.com) which is set up on both of their computers so if someone is sick they know what the other has been working on.

 

The issue is that when one of them reads an email on the "accountmanager@mydomain.com email, it marks it as read on the other person's email too. Is there any way of making it so a new message comes in and it only marks the email as read when each individual person reads it?


Thanks in advance.

MacBook Air, 10.10.5

Posted on Aug 11, 2016 12:49 AM

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h3nry0

Q: How to unsync Mac Mail and Gmail so messages are only "read" on each device?

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  • by qsszb,Helpful

    qsszb qsszb Aug 11, 2016 2:24 AM in response to h3nry0
    Level 3 (518 points)
    iCloud
    Aug 11, 2016 2:24 AM in response to h3nry0

    I dont think so. Google apps uses IMAP or ActiveSync, which are designed to mirror all changes everywhere the mailbox is used. It sounds like you are after more of a distribution list which will copy the email into each users personal mailbox, like a All Staff list, but as you have multiple accounts that could get confusing.

     

    It might be worth looking at connecting via POP - if Google supports it. POP basically will just download all email on the server and wont sync any changes (providing you check what the options are in the account settings). This isnt guarenteed as POP isnt usually pushed, so will check every 5 mins or so - and if someone has read and deleted email in that time, it wont download a copy.

     

    Alternative would be to setup rules which forwards a incoming copy to each users mailbox and filter that into a sub folder, but this will duplicate everything and wont reflect whats been responded to or deleted in the originating mailbox.

     

    Hopefully that made sense...