Pedro4

Q: Since I updated to El Capitan 10.11.6 my printer HP Laserjet P1102 stopped working

When connect the printer to the MacBook Pro via USB the following message appears:

 

"The disk inserted is not readable by this computer"

 

Any idea?

 

Many thanks.

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.6)

Posted on Aug 11, 2016 6:01 AM

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Q: Since I updated to El Capitan 10.11.6 my printer HP Laserjet P1102 stopped working

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  • by tim_135,

    tim_135 tim_135 Aug 11, 2016 6:06 PM in response to Pedro4
    Community Specialists
    Aug 11, 2016 6:06 PM in response to Pedro4

    Hello Pedro4,


    Thank you for using Apple Support Communities. 


    I understand from your post that you are receiving an error when trying to connect your printer to your MacBook Pro which is running El Capitan. I know how important it is for you to be able to use your printer. The following article has steps to help resolve issues between your printer and your Mac: 

    Resolve printer issues on your Mac

    Best Regards