I'm trying to connect an iPad Air and my PC. My PC is using Win10 and iTunes with the latest update. My iPad Air is also using the latest update. I get an invalid response message from iTunes when I attach the iPad air with a usb cable. Previous to installing Win 10 I was using Win 7 and could sync the Ipad Air.
iPad Air 2 Wi-Fi, iOS 9.3.4
Hello Biggit,
Thank you for using Apple Support Communities.
I understand from your post that iTunes is showing an error when trying to connect your iPad Air to your computer. I know connecting your iPad Air with iTunes is important so you can take advantage of all of iTunes great features.
I recommend using the steps in the following article to help resolve an issue like this one:
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Best Regards
iTunes cannot connect to the iPad because an invalid response received from the device
