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Helpful answers
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Aug 11, 2016 8:39 AM in response to Benson Chuaby JimmyCMPIT,Apple supports backup through iCloud or iTunes
How to back up your iPhone, iPad, and iPod touch - Apple Support
if you are having issues with your account see this document
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Aug 11, 2016 8:43 AM in response to Benson Chuaby Demo,Benson Chua wrote:
i could not transfer my purchased apps as a back up to my PC.
Apps were never stored in the backups in iTunes. They are part of your iTune library, not the backup. In addition, apps can no longer be transferred into iTunes from the phone due to app thinning which streamlines the size of the app for the particular device that you are using it on. You can turn on AutomatIc Downloads in iTunes for apps to insure that all of the apps that you download on the phone will be in your iTunes library.
It keep asking for password but upon keying in it just refuse to log in me
What keeps asking you for the password? Where are you seeing this and at what point in the process?