iTunes
Q: Some tracks from an album not downloading on all devices through Family Share
Hello!
My wife purchased the Hamilton Soundtrack on her iPhone and downloaded all tracks, no problem.
I was able to download all tracks to my desktop iTunes, no problem.
So Family Share seems to be working to a point.
However, other devices (iPhone, iPad) don't download all tracks when downloading the album. To add insult to confusion, the iTunes store when accessed via those devices asks me to re-purchase the tracks that didn't download correctly.
I just updated both devices to most recent iOS to ensure that wasn't the issue.
The two particular devices that are encountering this issue are the following:
iPad Mini, iOS 9.3.4
iPhone 6, iOS 9.3.4
Thanks in advance for any insight.
Posted on Aug 11, 2016 8:22 AM