HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
febrybimantara

Q: hallo why? when I update ios. the moment when the image has finished error itunes and usb

hallo why? when I update ios. the moment when the image has finished error itunes and usb

iPhone 4S

Posted on Aug 11, 2016 8:51 AM

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Q: hallo why? when I update ios. the moment when the image has finished error itunes and usb

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  • by imobl,Apple recommended

    imobl imobl Aug 11, 2016 5:58 PM in response to febrybimantara
    Level 5 (6,900 points)
    iPhone
    Aug 11, 2016 5:58 PM in response to febrybimantara

    Connect the iPhone to the computer you usually sync with

    and follow the prompts from iTunes on that computer. If you

    do not usually sync with a computer, you will still have to use

    iTunes on a computer to finish the update.

  • by samuellk,

    samuellk samuellk Aug 11, 2016 6:13 PM in response to febrybimantara
    Level 1 (50 points)
    Mac OS X
    Aug 11, 2016 6:13 PM in response to febrybimantara

    Hello febrybimantara!

     

    Im really sorry to tell you this, but your apple device is in Recovery Mode. That means that something failed during the update and got corrupted, so you will have to restore your device on iTunes using a PC or Mac.

     

     

    For a more brief explanation, call Apple Support, 1800-MY-APPLE