Since last update Mac OS El Capitan v10.11.6 - The Mac Log off after 1 or 2 minutes automatically

Question

maxzzzzzz Author

Level 1

8 points

Since last update Mac OS El Capitan v10.11.6 - The Mac Log off after 1 or 2 minutes automatically

Informations matériel :

Nom du modèle : MacBook Air

Identifiant du modèle : MacBookAir6,2

Nom du processeur : Intel Core i5

Vitesse du processeur : 1,3 GHz

Nombre de processeurs : 1

Nombre total de cœurs : 2

Cache de niveau 2 (par cœur) : 256 Ko

Cache de niveau 3 : 3 Mo

Mémoire : 4 Go

Version de la ROM de démarrage : MBA61.0099.B22

Version SMC (système) : 2.13f15

Numéro de série (système) : C02KV24PF5V8

UUID du matériel : 4FC8F223-8B32-5A4B-894F-59227DF21FC1

Since last update of my Mac Book Air on OS El Capitan v10.11.6, the Mac Log off after some minutes, I don't have the time to type something on my mac and I'm back to the log on screen.

It doesn't happen when I get time to search something in Chrome but it doesn't make sens to me.

The automatic log is set to 60 minutes.

MacBook Air, OS X El Capitan (10.11.6)

Posted on Aug 11, 2016 11:21 AM

Reply

Answer 1

chris_g1

Community Specialist

Oct 5, 2016 7:37 AM in response to maxzzzzzz

Hello MAXZ,

Thank you for using the Apple Support Communities. I know having your MacBook Air unexpected log off is not what you expect. Based on what you stated, I would use these steps to narrow down and resolve this software issue with your MacBook Air:

1. Use Safe Mode to start up your Mac so that it performs certain checks, delete system cache files, verifies your startup disk, and attempts to repair directory issues if needed. After starting into Safe Mode, restart normally and test your issue again.

Try safe mode if your Mac doesn't finish starting up

Limited graphics performance in OS X recovery or safe mode

2. You can figure out if unexpected behavior is related to user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.

How to test an issue in another user account on your Mac

Cheers!

Reply

Answer 2

maxzzzzzz Author

Level 1

8 points

Oct 5, 2016 7:38 AM in response to chris_g1

Thanks Chris for the feedback but finally, the problem has solved after few days without any action from me.

Reply