Devices Wrong Location

Question

Level 1

19 points

Devices Wrong Location

Hi when being asked for 2 step verification all my devices say trying to access in Middlesborough but i live in London and all my devices are in London!

Please can someone help me? I've signed out and signed in but no joy!

iMac (21.5-inch, Late 2013), OS X El Capitan (10.11.6)

Posted on Aug 11, 2016 11:54 AM

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Answer 1

sberman

Level 10

273,174 points

Aug 11, 2016 12:05 PM in response to fconte

fconte wrote:

... all my devices say ...

It is not at all clear what "all my devices" means.

iPhones get their location through GPS and/or cellular carrier.
Macs get their location over Wi-Fi from your Wi-Fi service provider. The quality of this location will depend on your Wi-Fi service provider. Sometimes they supply a location in a nearby city or village, not your actual location.

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Answer 2

fconte Author

Level 1

19 points

Aug 11, 2016 12:11 PM in response to sberman

ok so say i am logging into apple id on my iMac, the iPhone will pop up with a message, "a device is trying to access your apple ID in Middlesborough, allow or dont allow. I live in London? When i try to access apple id on iPad or iPhone, same thing again, Middlesborough.

When doing find my phone all my devices (iPad iMac and iPhone) are located where they are suppose to be, I can't understand why the 2 step verification alerts are all saying middlesborough.

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