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Helpful answers
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Aug 11, 2016 12:41 PM in response to _Blackhurstby Meg St._Clair,You can't. You need to password to the Apple ID to which the devices is locked.
If your friend is the original owner of the device and has proof of purchase from Apple or an authorized reseller, she should contact Apple for assistance.
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Aug 11, 2016 12:43 PM in response to _Blackhurstby JimmyCMPIT,if this doesn't provide a solution to this issue please contact Apple Computer with the link provide on this page:
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support