HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
rgillis17
Level 1 (4 points)
iPhone

Q: my screen went black and it wont turn back on. It still vibrates when i plug it in but the screen still doesnt light up. Does anybody know what is going on?

My screen went black and it wont turn back on. The phone still vibrates when i plug it in but the screen still wont light up. Anybody know what to do?

iPhone 6s, iOS 9.3.3

Posted on Aug 11, 2016 10:02 PM