I bought a new iphone 6 today, but when I activate it, its says, the id has links to another email address
new iphone but when activate, it has already linked to another?
Apple Event: May 7th at 7 am PT
4 replies
Sounds like it was not a new device. I suggest that you return it to where you purchased it for a refund, after explaining the problem. See if they will allow you to purchase a real new phone.
Hi
You are describing Activation Lock, which prevents unauthorised use of a previously owned / used iPhone if it is lost or stolen.
This can be disabled either by the previous owner entering their Apple ID and password on the device or removing the iPhone from their devices list in Find My iPhone via iCloud.com. In either case, be sure to follow the related instructions in the first article below.
If you cannot arrange for either of these steps to be taken, then you will be unable to use the iPhone and should return it for a refund or exchange. There is no way around this security feature.
More information and instructions:
Yes, the representative is really rude, ask me to go back and get a refund, I will not stop at that. They sold a fake, and cheated customers and they run away?
I bought a new iphone 6 today, but when I activate it, its says, the id has links to another email address