rosep222

Q: Podcast unhidden but not searchable in itunes

I uploaded a podcast a while ago and it was working fine and I then hid it. I unhid it yesterday and when you search for it in iTunes the page comes up but the episode doesn't appear (it's the first in a series), but then if you subscribe the podcast will appear in my podcasts.

 

This is the link: https://itunes.apple.com/gb/podcast/child-in-mind/id1122056877?mt=2

 

Any suggestions welcome as I need to make sure this is available by the weekend!?

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Posted on Aug 11, 2016 11:52 PM

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Q: Podcast unhidden but not searchable in itunes

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  • by Roger Wilmut1,Apple recommended

    Roger Wilmut1 Roger Wilmut1 Aug 12, 2016 1:42 AM in response to rosep222
    Level 9 (77,739 points)
    iTunes
    Aug 12, 2016 1:42 AM in response to rosep222

    It's probable that the Store - which checks the feed every couple of days or so - hasn't had a chance to update yet. The feed itself appears to be OK and is properly formed, so it's likely that the Store will update, and the episode appear, in the next couple of days or so. There's no guarantee it will appear by tomorrow, it's a matter of where you are in the checking cycle.

  • by rosep222,

    rosep222 rosep222 Aug 12, 2016 11:40 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Aug 12, 2016 11:40 PM in response to Roger Wilmut1

    Thanks Roger. Is the store updating different from the podcast refreshing? It refreshed last night but still not there.

     

     

     

     

    Thanks!

  • by Roger Wilmut1,Apple recommended

    Roger Wilmut1 Roger Wilmut1 Aug 12, 2016 11:54 PM in response to rosep222
    Level 9 (77,739 points)
    iTunes
    Aug 12, 2016 11:54 PM in response to rosep222

    The Store, and subscribing in the iTunes application, are quite independent. Indeed you can subscribe without being in the Store at all. What you are describing is the iTunes application re-checking the feed - how often it checks depends on how you've set it, but once a day is quite common. You can also refresh the feed manually at any time.

     

    The Store caches the feeds (though not the actual media files) and checks them in some sort of rotation; because of the huge number of podcasts there (many thousands) it takes around two days to go round, though it can vary considerably; so how long it takes to check your feed depends on where you are in the cycle. There's nothing you can do to speed that up.

  • by rosep222,

    rosep222 rosep222 Aug 15, 2016 12:47 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Aug 15, 2016 12:47 PM in response to Roger Wilmut1

    Hi Roger. I'm still waiting for the podcast to appear. Do you think there's something wrong with it or is it just a case of waiting?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Aug 15, 2016 1:10 PM in response to rosep222
    Level 9 (77,739 points)
    iTunes
    Aug 15, 2016 1:10 PM in response to rosep222

    The iTunes Store in iTunes is showing your episode, but the web page version of this hasn't updated yet. I don't know exactly what the relationship between the two are, but I would have thought that the web page version would update fairly shortly. If it doesn't after a day or two more you could try asking Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page

  • by rosep222,

    rosep222 rosep222 Aug 15, 2016 1:29 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Aug 15, 2016 1:29 PM in response to Roger Wilmut1

    Thanks! It's just appeared!