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All replies
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Helpful answers
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by Winston Churchill,Aug 12, 2016 4:35 AM in response to Abstractman23
Winston Churchill
Aug 12, 2016 4:35 AM
in response to Abstractman23
Level 10 (103,375 points)
Apple TVAre you connected to a public wifi, have you recently moved or bought a new router or base station.
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Aug 12, 2016 4:11 PM in response to Abstractman23by qsszb,★HelpfulI would suggest changing your password and enabling 2-step authentication as a extra layer of security. Could be a co-incidence your account is new but 2-step will improve security on your account:
More info here: Two-factor authentication for Apple ID - Apple Support
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Aug 12, 2016 4:49 AM in response to Winston Churchillby qsszb,Didn't think of the false-positive when using a VPN or Proxy. My work always bounces me about - really annoying!
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Aug 12, 2016 5:25 AM in response to qsszbby Winston Churchill,It may be nothing to do with VPN's, routers and base stations aren't immediately added to the relevant databases and may reflect the point of manufacture or something else for quite a while.
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Aug 12, 2016 5:28 AM in response to Winston Churchillby qsszb,Im sure that Apple's services goes on the location of your public IP that is contacting apple rather than manufacturer info of a router. Things like that are not exposed to the internet for security surely?
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Aug 12, 2016 5:35 AM in response to Winston Churchillby qsszb,Was posing it as a question as you might have more details of how Apple's security works, being a much more seasoned user of these forums.
From a network point of view, details like that are not exposed to the internet, and it is the public IP that is reported back, hence why I mentioned VPN/proxy as that routes your connection elsewhere.
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Aug 12, 2016 4:09 PM in response to Winston Churchillby Abstractman23,nope - a private, password protected wifi connection at home. no new router. no new base station.
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Aug 12, 2016 4:10 PM in response to qsszbby Abstractman23,i already have 2-step authentication. thanks for the reply.
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by Winston Churchill,Aug 12, 2016 4:17 PM in response to Abstractman23
Winston Churchill
Aug 12, 2016 4:17 PM
in response to Abstractman23
Level 10 (103,375 points)
Apple TVDoes Carlisle mean anything to you.
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Aug 12, 2016 4:19 PM in response to Winston Churchillby Abstractman23,nope nothing at all. i'm in london and don't know anyone in carlisle. really odd...
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by Winston Churchill,Aug 12, 2016 4:28 PM in response to Abstractman23
Winston Churchill
Aug 12, 2016 4:28 PM
in response to Abstractman23
Level 10 (103,375 points)
Apple TVAbstractman23 wrote:
i already have 2-step authentication. thanks for the reply.
Yes, having 2 step authentication on would generate such a message when you try to sign in for the first time on another device. The fact that it's the wrong location is rare but does happen. I believe your location is determined by the detection of your wifi signal and not from your IP address. IP addresses can be dynamic and change several times a day, they wouldn't be very reliable for location sensing, also if your location could be determined from your IP address, then there is no reason a device couldn't be located if they are connected by ethernet, but they can't.
I suspect it's just an error for some reason. What device are you signing in on when this occurs.
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Aug 12, 2016 4:31 PM in response to Winston Churchillby Abstractman23,thanks for the reply. am signing in my on imac, which is 3 metres away from the wifi router.
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by Winston Churchill,Aug 12, 2016 4:35 PM in response to Abstractman23
Winston Churchill
Aug 12, 2016 4:35 PM
in response to Abstractman23
Level 10 (103,375 points)
Apple TVAnd where does Find my Phone say that Mac is.
