logiJO
Level 1
(4 points)
Q: iPhone 5s Blue Screen of Death/Stuck in System Reboot. URGENT
I've had my iPhone 5s for almost 2 years but i encountered a problem about a month ago the screen would go blue with parts of the screen going darker or turning into thin vertical lines and would change to yellow and purple. It would do this randomly and i read online some solutions to fix this problem but none of them worked, i even reset my phone and when i tried to download the icloud backup it kept crashing until the it got stuck in the reboot, I can't do an itunes backup because it will not turn on now. Please help.
iPhone 5s, iOS 9.3.4, Anything will help
JimmyCMPIT
Level 6
(8,476 points)
if the phone can't turn on when powered or respond to iTunes when connected see this document
https://support.apple.com/en-us/HT201412
if you've attempted these repairs you should probably contact Apple using the link at the bottom of this page.
