Desktops
Q: unable to print any document from iMAC
The only type of file that will print is email (Gmail account). When trying to print any type of MS Office document, PDF, or HTML file, the page is blank. I have restarted both my iMac (el Capitan OS) as well as my printer (Epson XP-400), no change. Problem just started today (12 Aug 16).
iMac, OS X El Capitan (10.11.6)
Posted on Aug 12, 2016 12:25 PM
by s2kblue,Solvedanswer
Desktops
Hello,
BLUF......documents (with data) are now able to be printed. The only change I made was to re-seat all the ink cartridges in the printer and restart. No idea why email was printing before the re-seat of the cartridges.
Thank your very prompt replies.
Posted on Aug 12, 2016 1:48 PM