iPad
Q: Is there any way to reset an iPad to factory if the owner has passed away
The owner of an iPad Air passed away is ther any way to reset to factory without knowing Apple ID or password?
iPad Air, iOS 9.3.3
Posted on Aug 12, 2016 12:06 PM
by FoxFifth,Apple recommended
iPhone
There isn't a way to bypass Activation Lock ( Find My iPhone Activation Lock - Apple Support ) without the password. This is a user-to-user support forum but Apple Support may be able to help you: https://getsupport.apple.com/
Posted on Aug 12, 2016 12:34 PM