Safari is very slow with DuckDuckGo set as default search

30 seconds plus when searching via the address bar. All of the other default search engines are fine. DuckDuckGo is fine using Firefox or Chrome. Before I go switching browsers (so fed up I am preparing to move back to Firefox) - is there anything I can do?

iMac (27-inch, Late 2012), OS X El Capitan (10.11.1)

Posted on Aug 12, 2016 12:55 PM

Reply
10 replies

Aug 12, 2016 1:11 PM in response to Forcefour

Third party add ons, plug-ins and extensions can cause problem like this sometimes.

Please run EtreCheck and post the report here.


http://etresoft.com/etrecheck


Download it, open Downloads folder, click on it to open and select ”Open”.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it here when you reply.

Aug 12, 2016 4:47 PM in response to dominic23

Not seeing anything obvious, other that what appears to be an issue with ... maybe the external hard drive?

EtreCheck version: 3.0 (300)

Report generated 2016-08-12 18:54:23

Download EtreCheck from https://etrecheck.com

Runtime 1:47

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

Safari very very slow with DuckDuckGo setup as default search engine. Very slow restarts with occasional gray screen (no opportunity to sign in).


Hardware Information:

iMac (27-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,2

1 3.4 GHz Intel Core i7 CPU: 4-core

32 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

8 GB DDR3 1600 MHz ok

BANK 1/DIMM1

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

iMac 2560 x 1440


System Software:

OS X El Capitan 10.11.6 (15G31) - Time since boot: about 6 days


Disk Information:

APPLE HDD ST3000DM001 disk1 : (3 TB) (Rotational)

EFI (disk1s1) <not mounted> : 210 MB

Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk2) / : 3.11 TB (2.49 TB free) - one error Drive failure!

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 3.00 TB Online


APPLE SSD SM128E disk0 : (121.33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Boot OS X (disk0s3) <not mounted> : 134 MB

Macintosh HD (disk2) / : 3.11 TB (2.49 TB free) - one error Drive failure!

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 3.00 TB Online


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

VIA Labs, Inc. USB3.0 Hub 2 TB

VIA Labs, Inc. USB3.0 Hub

VIA Labs, Inc. USB3.0 Hub

FUJITSU MB86C30A-REB 2 TB

EFI (disk3s1) <not mounted> : 210 MB

MacAlly (disk3s2) /Volumes/MacAlly : 2.00 TB (1.07 TB free)

VIA Labs, Inc. USB2.0 Hub

VIA Labs, Inc. USB2.0 Hub

VIA Labs, Inc. USB2.0 Hub

Dynastream Innovations ANT USB-m Stick


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/MacX Video Converter Pro.app

[not loaded] com.macxdvd.driver.goodSysAudioCapture (1.0 - SDK 10.10 - 2016-06-24) [Support]


/Applications/Screenflick.app

[not loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6 - 2013-07-27) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 139 Apple tasks

[running] 92 Apple tasks


System Launch Daemons:

[not loaded] 46 Apple tasks

[loaded] 148 Apple tasks

[running] 97 Apple tasks


Launch Agents:

[running] com.amazon.sendtokindle.launcher.plist (2015-11-13)

[loaded] com.citrix.AuthManager_Mac.plist (2013-06-07)

[loaded] com.citrix.ReceiverHelper.plist (2013-06-07)

[running] com.citrix.ServiceRecords.plist (2013-06-07)

[loaded] com.oracle.java.Java-Updater.plist (2013-10-10)


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-06-28)

[running] com.fitbit.galileod.plist (2012-10-05) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-11-23) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-10-10)

[loaded] com.prosofteng.KXInstaller.plist (2013-03-20)

[loaded] com.zqueue.servetome-server.plist (2015-06-22) [Support]


User Launch Agents:

[loaded] com.bittorrent.uTorrent.plist (2015-11-28) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-06-28) [Support]

[loaded] com.google.keystone.agent.plist (2016-07-12)

[loaded] com.pia.pia_manager.plist (2016-05-27)

[running] com.spotify.webhelper.plist (2016-08-06) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)

Spotify Application Hidden (/Applications/Spotify.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)

Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)


Internet Plug-ins:

FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]

QuickTime Plugin: 7.7.3 (2016-07-26)

Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-16) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-26)

CitrixICAClientPlugIn: 11.8.0 - SDK 10.7 (2013-06-07) [Support]

Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-23) [Support]

JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-09) Check version


User internet Plug-ins:

WebEx64: 1.0 - SDK 10.6 (2014-07-15) [Support]

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 (2016-04-06) [Support]

tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 (2016-04-06) [Support]

OctoshapeWeb: 1.0 - SDK 10.8 (2015-04-14) [Support]


Safari Extensions:

Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2013-02-10)

feedly - The feedly team - http://www.feedly.com (2014-05-31)

WOT - WOT Services Ltd - http://www.mywot.com/ (2016-04-21)

Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-22)

1Password - AgileBits - https://agilebits.com/onepassword (2016-07-22)

Shortly - Zhusee (ZZHC Studio) - http://zzhc.org/shortly/ (2014-06-11)

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-07-22)


3rd Party Preference Panes:

Flash Player (2016-06-28) [Support]

GoPro (2014-10-18) [Support]

Java (2016-08-09) [Support]


Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 3.11 TB Disk used: 614.54 GB

Destinations:

MacAlly [Local]

Total size: 2.00 TB

Total number of backups: 50

Oldest backup: 4/17/15, 2:54 AM

Last backup: 8/12/16, 5:50 PM

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 614.54 GB X 3)


Top Processes by CPU:

20% firefox

4% WindowServer

3% Leaf

2% fontd

2% coreaudiod


Top Processes by Memory:

6.88 GB com.apple.WebKit.WebContent(9)

1.79 GB kernel_task

1.60 GB firefox

950 MB Safari

492 MB softwareupdated


Virtual Memory Information:

11.00 GB Free RAM

21.00 GB Used RAM (5.26 GB Cached)

0 B Swap Used

Aug 12, 2016 4:57 PM in response to Forcefour

You have multiple Safari extensions installed of which one or more may be causing a conflict with the DuckDuckGo search engine.

Safari Extensions:

Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2013-02-10)

feedly - The feedly team - http://www.feedly.com (2014-05-31)

WOT - WOT Services Ltd - http://www.mywot.com/ (2016-04-21)

Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-22)

1Password - AgileBits - https://agilebits.com/onepassword (2016-07-22)

Shortly - Zhusee (ZZHC Studio) - http://zzhc.org/shortly/ (2014-06-11)

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-07-22)


So go to your Safari menu bar click Safari > Preferences then select the Extensions tab. The uninstall one extension at a time to test. I'd start with the Adblock Plus.


and try troubleshooting Safari third party plug-ins. Help here > If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support


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Safari is very slow with DuckDuckGo set as default search

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