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I am unable to download the Uber app on my iphone.

I have been trying to download the Uber app all day and all I get is a message saying unable to download App at this time. Any ideas why?

iPhone 5s, iOS 9.3.4

Posted on Aug 12, 2016 3:03 PM

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Question marked as Best reply

Posted on Aug 12, 2016 3:11 PM

Go to Settings>General>Date and Time>Set Automatically>On. Make sure that is set that way and make sure that your time zone is correct. If everything is correct, change the date and time to anything else and then try to download an app. If you get an error message, go back and set it to automatic again and then try downloading again.


You can try restarting your router - even though everything else is connecting OK - it can still help. Unplug it from power for about 30 seconds and then plug it in again.


If those suggestions dont help - in this order ..... close the apps store app, sign out of your ID, reboot your iPhone, sign in again and then try to download again.


To close apps, Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app then swipe "up" on the app preview thumbnail to close it.


Go to Settings>iTunes & App Store>Tap your ID and sign out,


Now reboot the iPhone. Reboot the iPhone by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPhone start up.

Go go back to Settings>iTunes & App Store>Apple ID>Sign in then try to download an app again.

1 reply
Question marked as Best reply

Aug 12, 2016 3:11 PM in response to cmedrano78

Go to Settings>General>Date and Time>Set Automatically>On. Make sure that is set that way and make sure that your time zone is correct. If everything is correct, change the date and time to anything else and then try to download an app. If you get an error message, go back and set it to automatic again and then try downloading again.


You can try restarting your router - even though everything else is connecting OK - it can still help. Unplug it from power for about 30 seconds and then plug it in again.


If those suggestions dont help - in this order ..... close the apps store app, sign out of your ID, reboot your iPhone, sign in again and then try to download again.


To close apps, Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app then swipe "up" on the app preview thumbnail to close it.


Go to Settings>iTunes & App Store>Tap your ID and sign out,


Now reboot the iPhone. Reboot the iPhone by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPhone start up.

Go go back to Settings>iTunes & App Store>Apple ID>Sign in then try to download an app again.

I am unable to download the Uber app on my iphone.

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