Wow...that's all I can say right now. Really?? This is supposed to be the cream-of-the-crop, best-of-the-best, blah blah blah. I cannot believe I got on here looking for something I was so sure was either somehow my fault, or a temporary known issue that's like hours to days temporary! I'm reading this issue is KNOWN to Apple/iTunes tech support, reported to have an update with a fix coming - first saying "soon", that was back in October last year, then saying "probably not until January", and that's from a user who took the time to post that here, not a support person who couldn't even be bothered to reply to anyone here! I just HAVE to put this out there - this is further proof of why I have Android devices and refuse to go with Apple! I always thought it was ridiculous that iTunes/Apple products are not compatible with anything but their own products, so when you buy music, books, movies, etc., you can only use it on your Apple device - Before the digital age, when you'd go to a record store, and buy a record, tape, or cd, or to a movie store and buy a DVD, you'd own it, and therefore put in to listen/watch in whatever player you want! It'd be ludicrous to tell you that you have to buy another disc if you want to put it in a different player! I'm not buying 5 copies of the same album to be able to play one in my home, one in my car, one in my portable walkman while I go running, etc., etc. Sounds completely retarted right?! How is it any different than how they do things now - it isn't! Thus, my initial decision to go ANYTHING that plays music vs iPod, to go Droid vs iPhone the minute they came out, PC over Mac, and even PlayStation vs XBox! I have kids, however, who learned the hard way, so when they had their devices, I had created an Apple ID, and had iTunes on my PC here and there over the years for syncing purposes. Now for Christmas, a relative who lives on the East Coast that I don't talk to often, bought me a nice-sized iTunes gift card this Christmas, likely thought they were safe with that. So fine, I went ahead and installed iTunes on my brand spanking new laptop, and went to the iTunes Store to buy some movies. First, I had a ton of issues getting the purchase to go through. I gave up for a bit, and went to try again, and opening iTunes, was given an error msg which ultimately required me to re-install it to get it to open properly. Went to the store again and again had probs getting the purchase to go through, it'd just kick me back to the previous screen, and nothing showed up in purchases. Took 12 tries before miraculously working. Went to download the 1st movie - in short, also took 7 or 8 tries before suddenly just working. So now I am trying to watch the darn thing, which I'm already peeved won't cast to my TV like every other program on the planet that plays movies will, but now it's telling me my resolution's too low!!!! Naturally that's not at all the case. I get that I can go try to do this work-around thing with the DPI, and it's likely the problem because I believe most laptops/netbooks/Chromebooks that are smaller screens are defaulting to higher than 100%. If this were my mom or sister, they wouldn't even have the 1st clue how to find that! As for me, I am NOT changing that just to get your pos app to play my movie! I'm done, already bought the movies again from Google Play, not worth the ridiculous hassle! To think, I actually considered looking at the newest iPhone to see how it compares to my Samsung, try something new, maybe since it's been so many years things got be better....LOL! NOPE!! This just re-affirms my hate for Apple's policies, and my love for Android and my beautifully FABULOUS Samsung Galaxy devices!! Get on the ball guys, before you lose the 2nd half of your customers too, you'd think you'd learn...
