HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
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Helpful answers
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Aug 12, 2016 8:20 PM in response to scarface71by Troy.jr,Make sure you have the current version on itunes installed on your computer itunes free download from www.itunes.com/download . Then see here.. http:support.apple.com/kb/HT1808. You may have to try this more then once. if using windows- Temporarily disable your firewall or antivirus software and try again.If you'd like further addition on to this situation www.http://support.apple.com/en-us/HT201413.com
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Aug 13, 2016 11:34 AM in response to Troy.jrby gowrishsellappan,Hi,
Try changing with other apple USB cable or USB port and check again.