Q: iPhone 6 stuck on apple logo

i have an iPhone 6 and its been tuck on the apple logo. Besides it dying it doesn't do anything else. When I hook it up to my laptop and try hold the home and power button, it says it's dead.

iPhone 6

Posted on Aug 12, 2016 7:51 PM

I have this question too

elcpu

Level 6 (16,265 points)

Photos for Mac

If your iPhone or iPad is not responding try the steps here:

https://support.apple.com/en-us/HT201412

Posted on Aug 12, 2016 9:02 PM

Q: iPhone 6 stuck on apple logo

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by Carolyn Samit,

Carolyn Samit Aug 12, 2016 7:57 PM in response to Kprince95
Level 10 (124,473 points)

Apple Music

Aug 12, 2016 7:57 PM in response to Kprince95

Charge the battery for at least an hour via an electrical outlet, not USB on your laptop then restart it.

If that doesn't help, force restart your iPhone.

Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.

If that doesn't help, make an appointment at an Apple Store Genius Bar

Or an Apple Authorized Service Provider.
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by elcpu,Apple recommended

elcpu Aug 12, 2016 9:02 PM in response to Kprince95
Level 6 (16,265 points)

Photos for Mac

Aug 12, 2016 9:02 PM in response to Kprince95

If your iPhone or iPad is not responding try the steps here:
https://support.apple.com/en-us/HT201412
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Q: iPhone 6 stuck on apple logo

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by Carolyn Samit,

by elcpu,Apple recommended

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