Q: since upgrading to OS XEl capitan 10.11.6 canon printers will not work
Hello Anyone,
I went to use my canon printers today, (canon pixma ip4000 & canon Pro9000 MKii) and the system would go to print and it would come up with printer is not connected message. The printers were turned on and they were connected to the system. I tried using both printers and couldn't get nothing printed out.
I uninstalled the printer and drivers and went to canon website to try downloading the drivers afresh, but had no luck.
One website I went to download the drivers etc detected that I was running OS XEl capitan 10.11.6 and said that there was no driver for this version available.
Could this be the reason I can't print because of the updated version of OS XEl capitan 10.11.6.
I haven't used my printers for a few months, but they were working fine last time.
Any help on the issue would be great.
Cheers
royboytas
iMac (21.5-inch, Late 2012), OS X El Capitan (10.11.6)
Posted on Aug 12, 2016 11:07 PM
Yes, the incompatible drivers are likely the issue. Did you check the App Store updates tab to see if there are any new updates available? If not, I would contact Canon and ask when they will be available for OS X 10.11.6.
Posted on Aug 12, 2016 11:26 PM