I set my new iPhone SE to ring with the "old phone" ringtone. And it does. But it also rings simultaneously with the "Opening (default)" ringtone, even though that's not selected in the settings. Any idea why this is happening and how I can eliminate the Opening ringtone?
iPhone SE, iOS 9.3.4, 16g
Greetings and salutations, bookmanjb!
Apparently your new iPhone SE on iOS 9.3.4 can't decide between which ringtone to use. I use different ringtones for individual family members because I like to know who's calling before I go to answer. I'll be glad to help you get this sorted.
How to back up your iPhone, iPad, and iPod touch -- Before starting any troubleshooting, I highly recommend doing a fresh backup to keep your personal data safe.
Reset iPhone -- On your iPhone, tap Settings > General > Reset > Reset All Settings. This step doesn't erase any of your data, but your personal preferences will need to be set up again. Before you do that, see if you can select the "Old Phone" tone and ask someone to call you to test. If it works, I recommend just setting up your preferences again as using the back up you've just made could bring the issue back.
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings -- This is the process where you'll be very glad you backed up your iPhone. If the previous step didn't help, it's likely a software issue. Use this article to erase your iPhone and install a fresh, clean copy of the iOS on it again. Using the settings on your phone only removes your personal data.
First time through, set up your phone as a new iPhone, and once it restarts and you're on your home screen, change the ringtone in your settings. Then have someone call you. If it's working correctly, continue on with the next step.
Restore your iPhone, iPad, or iPod touch from a backup -- Use this article to help you put your personal data back on your iPhone.
Have a great weekend!
iphone rings with 2 ringtones simultaneously
