Igor_G5

Q: Automatic opening windows for and download of AMC

Hi All. While I'm using Safari windows keep popping up for and it keeps automatically downloading Advanced Mac Cleaner. Between 12:30 and 4:00 windows popped up and it downloaded six times and I was nowhere near any related site. I was reading forums and real estate sites. The window pops up and it starts downloading. Then I have to discard the download. Does anybody know how to stop this?  I'm using Safari 5.1.10 on OSX 10.6.8. TIA

Posted on Aug 13, 2016 3:41 AM

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Q: Automatic opening windows for and download of AMC

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  • Helpful answers

  • by SeptQ,Solvedanswer

    SeptQ SeptQ Aug 13, 2016 5:15 AM in response to Igor_G5
    Level 1 (31 points)
    Mac OS X
    Aug 13, 2016 5:15 AM in response to Igor_G5

    Please run EtreCheck and update the report here. We will help you to remove it step by step.

    http://etresoft.com/etrecheck

  • by Eric Root,

    Eric Root Eric Root Aug 13, 2016 6:37 AM in response to Igor_G5
    Level 9 (70,176 points)
    iTunes
    Aug 13, 2016 6:37 AM in response to Igor_G5

    Safari – Popup takes over


     

    Safari – Popup takes over (2)


     

    Popup remover – Scam Zapper


     

    If the pop-up reloads, force quit Safari (command - option/alt - esc) and reopen with the shift key held down. If that doesn't work, disconnect from the Internet, go to Safari/History and delete the website. Quit and reopen with the shift key held down.

  • by Igor_G5,

    Igor_G5 Igor_G5 Aug 13, 2016 2:45 PM in response to SeptQ
    Level 2 (318 points)
    Mac OS X
    Aug 13, 2016 2:45 PM in response to SeptQ

    Hi SeptQ. Thanks for the reply. By the way I also keep getting windows trying to get me to download Reimage and windows telling me that my subscription to Macafee has expired and trying to get me to renew it ( I never had one. ) and windows trying to get me to download MacKeeper. Also I keep getting windows purporting to be from Apple Support with a real looking Apple title bar originally telling me that I had 3 viruses but now saying that I have four and that I should download MacKeeper to rectify the problem. I find it hard to believe that Apple monitors my Mac for viruses and especially that it recommends downloading ang running an application that isn't in the App Store. all this started after I stupidly downloaded, installed and ran MacKeeper.

     

    Below is the report from EtreCheck:

     

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-08-13 16:36:50

    Download EtreCheck from https://etrecheck.com

    Runtime 1:04

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Remove] links to remove adware.

    Click the [Check files] link for help with unknown files.

     

    Problem: Other problem

     

    Hardware Information:

        MacBook (13-inch Mid 2007)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook - model: MacBook2,1

        1 2.16 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 405

     

    Video Information:

        GMA 950 - VRAM: spdisplays_integrated_vram

            Color LCD 1280 x 800

            spdisplays_display_connector

     

    System Software:

        OS X Snow Leopard 10.6.8 (10K549) - Time since boot: about one day

     

    Disk Information:

        Hitachi HTS543216L9SA02 disk0 : (149.05 GB) (Rotational)

            - (disk0s1) <not mounted> : 210 MB

            Jon's MacBook (disk0s2) / : 159.70 GB (84.99 GB free)

     

    USB Information:

        Micron Built-in iSight

        Apple Computer Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. Bluetooth USB Host Controller

     

    Adware:

        ~/Library/LaunchAgents/com.ShoppyTool.agent.plist

        ~/Library/LaunchAgents/com.Software-Updater.agent.plist

        ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

        ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

        ~/Library/LaunchAgents/com.mediahm.operator.update.plist

        5 adware files found. [Remove]

     

    Unknown Files:

        ~/Library/LaunchAgents/com.techy.mohlp.plist

            ~/Library/Application Support/mo/mohlp.app/Contents/MacOS/mohlp

        One unknown file found. [Check files]

     

    Kernel Extensions:

            /Applications/Toast 10 Titanium/Toast Titanium.app

        [not loaded]    com.roxio.BluRaySupport (1.1.6 - 2016-08-02) [Support]

        [not loaded]    com.roxio.TDIXController (1.7 - 2016-08-02) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.deepseasoftware.driver.CDSDAudioCaptureSupport (1.2 - 2016-03-22) [Support]

     

    System Launch Agents:

        [not loaded]    3 Apple tasks

        [loaded]    64 Apple tasks

        [running]    6 Apple tasks

     

    System Launch Daemons:

        [not loaded]    49 Apple tasks

        [loaded]    90 Apple tasks

        [running]    28 Apple tasks

     

    Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-07-29) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.fpsaud.plist (2016-06-28) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-07-29) [Support]

     

    User Launch Agents:

        [running]    com.ShoppyTool.agent.plist (2016-07-30) Adware!  [Remove]

            /Applications/ShoppyTool/ShoppyTool

        [failed]    com.Software-Updater.agent.plist (2016-07-30) Adware!  [Remove]

            /Applications/Software-Updater/Software-Updater

        [failed]    com.jdibackup.ZipCloud.autostart.plist (2016-08-06) Adware!  [Remove]

        [failed]    com.jdibackup.ZipCloud.notify.plist (2016-08-06) Adware!  [Remove]

        [failed]    com.mediahm.operator.update.plist (2016-08-13) Adware!  [Remove]

            ~/Library/Application Support/mediahm/mediahm.app/Contents/MacOS/Installer

        [failed]    com.pcv.hlpramcn.plist (2016-03-08) [Support]

        [failed]    com.techy.mohlp.plist (2016-03-08) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Google Drive    Application  (/Applications/Google Drive.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        GetBackupAgent    Application  (/Applications/Toast 10 Titanium/Get Backup 2 RE.app/Contents/Resources/GetBackupAgent.app)

        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)

     

    Other Apps:

        [running]    [0x0-0x87cc7c4].com.appleclub.ScamZapper

        [running]    [0x0-0x8e30e28].com.etresoft.EtreCheck

        [running]    [0x0-0x9009].com.google.GoogleDrive

        [running]    [0x0-0xa00a].com.getdropbox.dropbox

        [running]    [0x0-0xe00e].com.microsoft.autoupdate.fba

        [loaded]    216 Apple tasks

        [running]    61 Apple tasks

     

    Internet Plug-ins:

        googletalkbrowserplugin: 5.38.6.0 - SDK 10.8 (2014-10-28) [Support]

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

        QuickTime Plugin: 7.6.6 (2016-03-05)

        JavaAppletPlugin: 13.9.8 - SDK 10.6 (2016-03-05) Check version

        o1dbrowserplugin: 5.38.6.0 - SDK 10.8 (2016-08-13) [Support]

     

    Safari Extensions:

        Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-29)

        ScamZapper - Apple Club - https://sites.google.com/site/appleclubfhs/downloads/scamzapper-info (2016-07-24)

        Search Tech (2016-07-30)

     

    Audio Plug-ins:

        iSightAudio: 7.6.6 (2016-03-05)

     

    3rd Party Preference Panes:

        Flash Player (2016-06-28) [Support]

     

    Time Machine:

        Time Machine information requires OS X 10.8 "Mountain Lion" or later.

     

    Top Processes by CPU:

            17%    WebProcess

             4%    WindowServer

             4%    PluginProcess

             3%    coreservicesd

             2%    Safari

     

    Top Processes by Memory:

        1.08 GB    WebProcess

        102 MB    Safari

        94 MB    Google Drive

        53 MB    Finder

        49 MB    mds

     

    Virtual Memory Information:

        518 MB    Free RAM

        2.49 GB    Used RAM

        987 MB    Swap Used

     

    Diagnostics Information:

        Aug 13, 2016, 04:32:37 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-163237_[redacted]. crash

            /Applications/Software-Updater/Software-Updater

        Aug 13, 2016, 04:22:36 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-162236_[redacted]. crash

        Aug 13, 2016, 04:19:37 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-161937_[redacted].crash

            com.fuzeday.Installer - ~/Library/Application Support/mediahm/mediahm.app/Contents/MacOS/Installer

        Aug 13, 2016, 04:12:35 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-161235_[redacted]. crash

        Aug 13, 2016, 04:02:34 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-160234_[redacted]. crash

        Aug 13, 2016, 03:52:33 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-155233_[redacted]. crash

        Aug 13, 2016, 03:42:32 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-154232_[redacted]. crash

        Aug 13, 2016, 03:32:31 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-153231_[redacted]. crash

        Aug 13, 2016, 03:22:30 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-152230_[redacted]. crash

        Aug 13, 2016, 03:12:30 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-151230_[redacted]. crash

        Aug 13, 2016, 03:02:29 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-150229_[redacted]. crash

        Aug 13, 2016, 02:52:29 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-145229_[redacted]. crash

        Aug 13, 2016, 02:42:27 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-144227_[redacted]. crash

        Aug 13, 2016, 02:32:37 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-143237_[redacted]. crash

        Aug 13, 2016, 02:22:27 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-142227_[redacted]. crash

        Aug 13, 2016, 11:02:21 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-110221_[redacted]. crash

        Aug 13, 2016, 10:52:20 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-105220_[redacted]. crash

        Aug 13, 2016, 10:42:15 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-104215_[redacted]. crash

        Aug 13, 2016, 10:32:13 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-103213_[redacted]. crash

        Aug 13, 2016, 10:01:08 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-100108_[redacted]. crash

        Aug 13, 2016, 09:51:15 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-095115_[redacted]. crash

        Aug 13, 2016, 04:07:35 AM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-040735_[redacted].crash

        Aug 13, 2016, 01:36:48 AM    /Library/Logs/DiagnosticReports/ksfetch_2016-08-13-013648_[redacted].crash

            /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /ksfetch

        Aug 13, 2016, 01:36:48 AM    /Library/Logs/CrashReporter/ksfetch_2016-08-13-013648_[redacted].crash

        Aug 12, 2016, 02:09:40 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-12-140940_[redacted].crash

        Aug 12, 2016, 01:41:21 PM    ~/Library/Logs/DiagnosticReports/ksfetch_2016-08-12-134121_[redacted].crash

        Aug 12, 2016, 01:37:47 PM    Self test - passed

        Aug 11, 2016, 08:28:35 PM    ~/Library/Logs/DiagnosticReports/ksfetch_2016-08-11-202835_[redacted].crash

     

    I already see some issues. I had a ShoppyTool Safari extension that I uninstalled. I guess that I had more ShoppyTool stuff that I didn't know about. I will remove what they suggest and report back. Thanks for the suggestion.

  • by Igor_G5,

    Igor_G5 Igor_G5 Aug 13, 2016 2:52 PM in response to Eric Root
    Level 2 (318 points)
    Mac OS X
    Aug 13, 2016 2:52 PM in response to Eric Root

    Thanks Eric. I followed your suggestion. We'll see if it helps.

  • by SeptQ,

    SeptQ SeptQ Aug 13, 2016 8:54 PM in response to Igor_G5
    Level 1 (31 points)
    Mac OS X
    Aug 13, 2016 8:54 PM in response to Igor_G5

    Hi lgor_G5,

     

    Please try to remove below adwares files on your Mac and then reboot system.

     

    ~/Library/LaunchAgents/com.ShoppyTool.agent.plist

    ~/Library/LaunchAgents/com.Software-Updater.agent.plist

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

    ~/Library/LaunchAgents/com.mediahm.operator.update.plist

    ~/Library/LaunchAgents/com.techy.mohlp.plist

    ~/Library/LaunchAgenets/com.pcv.hlpramcn.plist

  • by Igor_G5,

    Igor_G5 Igor_G5 Aug 14, 2016 3:43 AM in response to SeptQ
    Level 2 (318 points)
    Mac OS X
    Aug 14, 2016 3:43 AM in response to SeptQ

    Yeah. I already did that and it worked. There is one questionable item left that I can't find. I did all kinds of searches for it with no luck. It's not the unknown file. It's under user launch agents. I made it Bold, Italic, Underlined to make it easier to spot.

     

    See the report below:

     

    EtreCheck version: 3.0 (300)

    Report generated 2016-08-13 22:01:37

    Download EtreCheck from https://etrecheck.com

    Runtime 3:31

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Other problem

     

    Hardware Information:

        MacBook (13-inch Mid 2007)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook - model: MacBook2,1

        1 2.16 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 406

     

    Video Information:

        GMA 950 - VRAM: spdisplays_integrated_vram

            Color LCD 1280 x 800

            spdisplays_display_connector

     

    System Software:

        OS X Snow Leopard 10.6.8 (10K549) - Time since boot: about one day

     

    Disk Information:

        Hitachi HTS543216L9SA02 disk0 : (149.05 GB) (Rotational)

            - (disk0s1) <not mounted> : 210 MB

            Jon's MacBook (disk0s2) / : 159.70 GB (80.76 GB free)

     

    USB Information:

        Iomega  Iomega eGo HDD 298.09 GB

            - (disk1s1) <not mounted> : 32 KB

            iomega 1 (disk1s3) /Volumes/iomega 1 : 64.42 GB (64.37 GB free)

            Mac HD (disk1s5) /Volumes/Mac HD : 255.38 GB (148.89 GB free)

        Micron Built-in iSight

        Apple Computer Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. Bluetooth USB Host Controller

     

    Unknown Files:

        ~/Library/Safari/Extensions/Search Tech.safariextz

        One unknown file found. [Check files]

     

    Kernel Extensions:

            /Library/Application Support/Roxio

        [not loaded]    com.roxio.TDIXController (1.7 - 2016-03-17) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.deepseasoftware.driver.CDSDAudioCaptureSupport (1.2 - 2016-03-22) [Support]

     

    System Launch Agents:

        [not loaded]    3 Apple tasks

        [loaded]    64 Apple tasks

        [running]    6 Apple tasks

     

    System Launch Daemons:

        [not loaded]    49 Apple tasks

        [loaded]    92 Apple tasks

        [running]    26 Apple tasks

     

    Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-07-29)

     

    Launch Daemons:

        [loaded]    com.adobe.fpsaud.plist (2016-06-28)

        [loaded]    com.google.keystone.daemon.plist (2016-07-29)

     

    User Launch Agents:

       [failed]    com.pcv.hlpramcn.plist (2016-03-08)

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Google Drive    Application  (/Applications/Google Drive.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        GetBackupAgent    Application  (/Applications/Toast 10 Titanium/Get Backup 2 RE.app/Contents/Resources/GetBackupAgent.app)

        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)

     

    Internet Plug-ins:

        googletalkbrowserplugin: 5.38.6.0 - SDK 10.8 (2014-10-28) [Support]

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

        QuickTime Plugin: 7.6.6 (2016-03-05)

        JavaAppletPlugin: 13.9.8 - SDK 10.6 (2016-03-05) Check version

        o1dbrowserplugin: 5.38.6.0 - SDK 10.8 (2016-08-13) [Support]

     

    Safari Extensions:

        Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-07-29)

        ScamZapper - Apple Club - https://sites.google.com/site/appleclubfhs/downloads/scamzapper-info (2016-07-24)

        Search Tech (2016-07-30)

     

    Audio Plug-ins:

        iSightAudio: 7.6.6 (2016-03-05)

     

    3rd Party Preference Panes:

        Flash Player (2016-06-28) [Support]

     

    Time Machine:

        Time Machine information requires OS X 10.8 "Mountain Lion" or later.

     

    Top Processes by CPU:

            48%    WebProcess(2)

             6%    Safari

             4%    WindowServer

             1%    PluginProcess

             1%    fontd

     

    Top Processes by Memory:

        1.61 GB    WebProcess(2)

        74 MB    PluginProcess

        61 MB    Safari

        53 MB    iTunes

        33 MB    WindowServer

     

    Virtual Memory Information:

        134 MB    Free RAM

        2.87 GB    Used RAM

        5.08 GB    Swap Used

     

    Diagnostics Information:

        Aug 13, 2016, 09:49:25 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-214925_[redacted].crash

            com.fuzeday.Installer - ~/Library/Application Support/mediahm/mediahm.app/Contents/MacOS/Installer

        Aug 13, 2016, 09:18:04 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-211804_[redacted].crash

        Aug 13, 2016, 08:46:56 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-204656_[redacted].crash

        Aug 13, 2016, 08:14:55 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-201455_[redacted].crash

        Aug 13, 2016, 07:14:09 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-191409_[redacted].crash

        Aug 13, 2016, 05:53:56 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-175356_[redacted].crash

        Aug 13, 2016, 05:47:20 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174720_[redacted].crash

        Aug 13, 2016, 05:47:10 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174710_[redacted].crash

        Aug 13, 2016, 05:46:40 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174640_[redacted].crash

        Aug 13, 2016, 05:45:53 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174553_[redacted].crash

        Aug 13, 2016, 05:45:42 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174542_[redacted].crash

        Aug 13, 2016, 05:45:17 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174517_[redacted].crash

        Aug 13, 2016, 05:45:07 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-174507_[redacted].crash

        Aug 13, 2016, 04:52:39 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-165239_[redacted]. crash

            /Applications/Software-Updater/Software-Updater

        Aug 13, 2016, 04:42:38 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-164238_[redacted]. crash

        Aug 13, 2016, 04:32:37 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-163237_[redacted]. crash

        Aug 13, 2016, 04:22:36 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-162236_[redacted]. crash

        Aug 13, 2016, 04:19:37 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-161937_[redacted].crash

        Aug 13, 2016, 04:12:35 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-161235_[redacted]. crash

        Aug 13, 2016, 04:02:34 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-160234_[redacted]. crash

        Aug 13, 2016, 03:52:33 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-155233_[redacted]. crash

        Aug 13, 2016, 03:42:32 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-154232_[redacted]. crash

        Aug 13, 2016, 03:32:31 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-153231_[redacted]. crash

        Aug 13, 2016, 03:22:30 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-152230_[redacted]. crash

        Aug 13, 2016, 03:12:30 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-151230_[redacted]. crash

        Aug 13, 2016, 03:02:29 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-150229_[redacted]. crash

        Aug 13, 2016, 02:52:29 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-145229_[redacted]. crash

        Aug 13, 2016, 02:42:27 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-144227_[redacted]. crash

        Aug 13, 2016, 02:32:37 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-143237_[redacted]. crash

        Aug 13, 2016, 02:22:27 PM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-142227_[redacted]. crash

        Aug 13, 2016, 11:02:21 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-110221_[redacted]. crash

        Aug 13, 2016, 10:52:20 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-105220_[redacted]. crash

        Aug 13, 2016, 10:42:15 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-104215_[redacted]. crash

        Aug 13, 2016, 10:32:13 AM    ~/Library/Logs/DiagnosticReports/Software-Updater_2016-08-13-103213_[redacted]. crash

        Aug 13, 2016, 04:07:35 AM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-13-040735_[redacted].crash

        Aug 13, 2016, 01:36:48 AM    /Library/Logs/DiagnosticReports/ksfetch_2016-08-13-013648_[redacted].crash

            /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /ksfetch

        Aug 13, 2016, 01:36:48 AM    /Library/Logs/CrashReporter/ksfetch_2016-08-13-013648_[redacted].crash

        Aug 12, 2016, 02:09:40 PM    ~/Library/Logs/DiagnosticReports/Installer_2016-08-12-140940_[redacted].crash

        Aug 12, 2016, 01:41:21 PM    ~/Library/Logs/DiagnosticReports/ksfetch_2016-08-12-134121_[redacted].crash

        Aug 12, 2016, 01:37:48 PM    Self test - passed

        Aug 11, 2016, 08:28:35 PM    ~/Library/Logs/DiagnosticReports/ksfetch_2016-08-11-202835_[redacted].crash

  • by Eric Root,

    Eric Root Eric Root Aug 14, 2016 5:53 AM in response to Igor_G5
    Level 9 (70,176 points)
    iTunes
    Aug 14, 2016 5:53 AM in response to Igor_G5
       ~/Library/Safari/Extensions/Search Tech.safariextz

     

    In Finder, go to the Go/Go to folder menu item and paste the above in which should take you to the file. You can also look in your Home/User folder/Library/Safari/Extensions folder.

     

    Then boot into the Safe Mode to 'reset' and start normally.

     

    Safe Mode